a66cool Privacy Policy

1 Data We Collect

When you register and use a66cool, we collect personal information in the following categories:

We collect only the data necessary to operate the platform, verify your identity, process transactions, and comply with applicable obligations. We do not collect data beyond what is listed above without your explicit consent.

2 How We Use Your Data

Your personal information is used for the following purposes:

• Account management: Creating and maintaining your a66cool account, verifying your identity, and managing your login credentials securely.
• Transaction processing: Handling deposits and withdrawals in Philippine Peso through your registered payment channels and maintaining an accurate transaction record.
• KYC and age verification: Confirming that you meet the 21+ age requirement and that you are who you say you are before releasing withdrawal funds.
• Platform operation and improvement: Monitoring system performance, fixing bugs, and using aggregated usage data to make the platform work better for all members.
• Promotions and communications: Notifying you of promotions relevant to your account activity — you can opt out of marketing messages at any time from your account settings.
• Fraud prevention and security: Detecting unusual login activity, identifying potential misuse, and protecting all members from fraud or unauthorised account access.
• Responsible gaming: Monitoring gaming patterns where necessary to support the responsible gaming tools available on the platform.

3 Sharing Your Data

a66cool does not sell or rent your personal data to third parties. We share data only in the following limited circumstances:

• Service providers: Third-party companies we engage to deliver parts of the platform — such as payment processors, KYC verification services, and game software providers — receive only the data they need to perform their specific function and are bound by confidentiality obligations.
• Legal and regulatory obligations: Where required by applicable Philippine law or a valid legal process, we may disclose personal data to the relevant authority. We will notify you of such a request where we are legally permitted to do so.
• Fraud and security investigations: In cases of suspected fraud, money laundering, or platform abuse, data may be shared with relevant investigative parties as part of a formal process.
• Business transfers: If a66cool undergoes a merger, acquisition, or transfer of assets, your data may be transferred as part of that transaction. You will be notified in advance if such a transfer materially affects how your data is handled.

All third parties who receive personal data from a66cool are required to handle it in accordance with applicable privacy standards and are not permitted to use it for any purpose beyond the scope agreed with a66cool.

4 Security Measures

a66cool applies technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. These include:

• SSL/TLS encryption across all data transmitted between your browser or app and the a66cool platform.
• Encrypted storage for sensitive data including passwords and identity documents. Passwords are never stored in plain text.
• OTP (one-time password) verification for login from unrecognised devices and for sensitive account actions such as withdrawal requests and contact detail changes.
• Access controls that limit which staff members can view personal data based on their role and the minimum necessary for their function.
• Session management that automatically logs out inactive sessions to reduce the risk of unauthorised access from shared or unattended devices.

While a66cool takes these measures seriously, no system can guarantee absolute security. If you believe your account has been compromised, contact our support team immediately and change your password without delay.

5 Cookies and Tracking

a66cool uses cookies — small text files stored on your device — to make the platform function properly and to understand how members use it. The types of cookies we use are:

• Essential cookies: Required for basic platform functions such as keeping you logged in during a session and remembering your preferences. These cannot be disabled without affecting how the platform works.
• Analytics cookies: Used to collect anonymous data about how members navigate the platform — which pages are visited most, how long sessions last, and where errors occur. This helps us improve the product.
• Preference cookies: Store settings such as your preferred language, display options, and notification choices so you don't need to re-enter them each visit.

You can manage or disable cookies through your browser settings. Note that disabling essential cookies may limit your ability to use certain features of the platform, including staying logged in during a session.

6 Your Rights Over Your Data

As a member of a66cool, you have the following rights regarding your personal information:

• Right to access: Request a copy of the personal data we hold about you at any time.
• Right to correction: Ask us to correct personal data that is inaccurate or incomplete. Basic details such as your contact number and email can be updated directly in your account settings.
• Right to deletion: Request that we delete your personal data, subject to our retention obligations. Data required for legal compliance or unresolved financial transactions may be retained for the necessary period.
• Right to object to marketing: Opt out of promotional communications at any time through your account notification settings or by informing our support team.
• Right to data portability: Request a structured, readable copy of your personal data to transfer to another service.

To exercise any of these rights, contact the a66cool support team through your account. We aim to respond to all data requests within a reasonable timeframe. Identity verification may be required before we can fulfil a request.

7 Data Retention

a66cool retains your personal data for as long as your account is active and for a further period as required by applicable legal and financial obligations. Specifically:

• Account and identity data is retained for the duration of your membership and for a defined period after account closure, as required for audit and anti-money-laundering compliance.
• Transaction records in PHP are retained for the legally required period applicable to financial records in the Philippines.
• Support communication records are retained for a limited period to assist with follow-up queries and quality assurance.
• Technical and usage logs are retained for a shorter period and are used primarily for security monitoring and platform improvement.

Once data is no longer required for any of the above purposes, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

8 Updates to This Policy

a66cool may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data handling practices. When we make material changes, we will notify active members through the platform or via their registered contact details.

The updated policy will be published on this page with a revised effective date. Continued use of the a66cool platform after an update constitutes acceptance of the revised policy. We recommend reviewing this page periodically, especially after any notification of changes.